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Table 19. Intervention Required Conditions relating to external cartridge labels (continued)
Intervention Required Condition Resolution Actions
Message
An unreadable volser was left in the convenience I/O
station.
Probable Cause
During an insert operation, the vision system was not
able to read the external volume serial number label on
the cartridge. The label may not have been installed
incorrectly, is damaged or is not one of the supported
label types.
1. Remove the cartridge from the convenience I/O
station.
2. Replace the unreadable label with a readable label.
3. Place the cartridge in the convenience I/O station.
Message
An unreadable volser was left in high-capacity facility
cell: yyyy.
Probable Cause
During an insert operation for the high-capacity facility,
the vision system was not able to read the external
volume serial number label on the cartridge. The problem
cartridge is left in cell, yyyy. The label may not have been
installed incorrectly, is damaged or is not one of the
supported label types.
1. Place the library system in pause mode.
2. Open the appropriate enclosure door.
3. Remove the cartridge from the high-capacity facility.
4. Close the enclosure door.
5. Place the library system in auto mode.
6. Replace the unreadable label with a readable label.
7. Place the cartridge in the convenience I/O station.
Message
An invalid volser (xxxxxx) was left in the convenience
I/O station.
Probable Cause
During an insert operation, the vision system read the
external volume serial number label on the cartridge and
it contained one or more invalid characters. The label
must not contain leading or imbedded blanks or
characters other than upper-case A through Z and the
numbers 0 through 9.
1. Remove the cartridge from the convenience I/O
station.
2. Determine why the cartridge is invalid and take
corrective action. Invalid volsers contain leading or
imbedded blanks or invalid characters. Valid
characters are A through Z and 0 through 9.
Message
An invalid volser (xxxxxx) was left in high-capacity
facility cell: yyyy.
Probable Cause
During an insert operation with the high-capacity facility,
the vision system read the external volume serial number
label on the cartridge and it contained one or more invalid
characters. The label must not contain leading or
imbedded blanks or characters other than upper-case A
through Z and the numbers 0 through 9. The problem
cartridge is left in cell, yyyy.
1. Place the library system in pause mode.
2. Open the appropriate enclosure door.
3. Remove the cartridge from the high-capacity facility.
4. Close the enclosure door.
5. Place the library system in auto mode.
6. Determine why the cartridge is invalid and take
corrective action. Invalid volsers contain leading or
imbedded blanks or invalid characters. Valid
characters are A through Z and 0 through 9.
Chapter 8. Problem Determination Procedures 289