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Table 22. Intervention Required Conditions relating to a Virtual Tape Server in the Library (continued)
Intervention Required Condition Resolution Actions
Message
VTS Physical device xxx is cabled incorrectly. It has
been made unavailable. (VTS z)
Probable Cause
During the installation of drive xxx, the interface cables
between the drive and the library manager were
incorrectly installed.
1. Contact your service representative.
Message
A VTS cannot communicate with device xxx. It has
been made unavailable. (VTS z)
Probable Cause
Drive xxx has either been powered-off or has a failure
that does not allow it to respond to requests from the
VTS.
1. Contact your service representative.
Message
Mount of logical volume xxxxxx failed because
physical volume yyyyyy is misplaced. (rc=rrrr) (VTS z)
Probable Cause
To satisfy a logical volume mount request, the logical
volume must be recalled from a physical volume. The
mount of the physical volume failed because it was not
found in the physical storage cell indicated in the library
manager inventory.
1. Refer to “Using the Search Database for Volumes
Window” on page 279, and follow the instructions in
the “Specific Misplaced Volume” scenario using the
physical volume volser for your search.
Message
Mount of logical volume xxxxxx failed because
physical volume yyyyyy is inaccessible. (rc=rrrr) (VTS
z)
Probable Cause
To satisfy a logical volume mount request, the logical
volume must be recalled from a physical volume. The
mount of the physical volume failed because it is not
accessible by the robotics of the library. The two most
likely reasons for the volume to be inaccessible are that
the volume is loaded in a drive that has failed or is in a
gripper that has failed.
1. Refer to “Using the Search Database for Volumes
Window” on page 279, and follow the instructions in
the “Specific Inaccessible Volume” scenario using the
physical volume volser for your search.
300 Magstar 3494 Tape Library Operator Guide
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