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Section 3 Troubleshooting
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I am not able to perform Encrypted
Communication.
Did the transmitting party perform the
appropriate registration procedure for the
one-touch key (designated for Encrypted
Transmission) as decided in advance with
the receiving party?
Check the information to be registered
once again with the other party.
Did the receiving party perform the
appropriate registration procedure for the
Encryption Box as decided in advance
with the transmitting party?
Check the information to be registered once
again with the other party.
Is the Encryption Key you used correct?
Check the Encryption Key to be registered
once again with the other party.
I am not able to perform Remote
Switching.
Is your telephone service set for pulse
dialing?
Some telephones allow you to transmit the
desired tone signals by simply pushing the
appropriate buttons. Refer to the Instruction
Manual for the telephone being used.
Did you use the correct Remote Switching
number?
Check the registered number. (Factory
default setting: 55)
I was able to receive a fax, but it was
not printed out and the documents are
not in memory.
Is Fax Forwarding turned ON?
Check the Fax Forwarding setting.
I am not able to receive documents.
Is the modular cord connected correctly?
Connect the modular cord correctly.
Is “Communication Error” displayed?
Perform the necessary procedure to correct
the error and try to receive the documents
again.
Is Password Check Reception turned ON? Turn Password Check Reception OFF.
I am not able to receive documents
into memory (Memory Reception).
Is the memory in your fax machine full?
Try to receive the documents once again
after memory becomes available or after
you create available space in memory.
Problem
Check point
Corrective procedure
Reference page