© Polycom, Inc. vii
Setting Up SNMP ..................................................................................................................................5 - 8
Downloading MIBs .......................................................................................................................5 - 8
Configuring for SNMP Management .........................................................................................5 - 9
Chapter 6 - System Usage and Statistics
Call Summary ........................................................................................................................................6 - 2
Call Statistics ..........................................................................................................................................6 - 3
Call Status ..............................................................................................................................................6 - 4
Recent Calls ............................................................................................................................................6 - 5
Call Detail Report .................................................................................................................................6 - 6
Information in the Call Detail Report .........................................................................................6 - 6
Call Detail Report Archives .........................................................................................................6 - 9
Chapter 7 - Diagnostics and General Troubleshooting
Sending a Message ................................................................................................................................7 - 2
System Screens Quick Reference ........................................................................................................7 - 2
Diagnostic Screens ................................................................................................................................7 - 3
Indicators ...............................................................................................................................................7 - 7
System Lights .................................................................................................................................7 - 7
Network Interface Lights ..............................................................................................................7 - 7
General Troubleshooting .....................................................................................................................7 - 8
Critical Problems ...........................................................................................................................7 - 8
Severe Problems .............................................................................................................................7 - 9
Moderate Issues ...........................................................................................................................7 - 11
Minor Issues .................................................................................................................................7 - 13
Normal System Behaviors ..........................................................................................................7 - 16
How to Contact Technical Support ..................................................................................................7 - 17
By Telephone ................................................................................................................................7 - 17
By Internet ....................................................................................................................................7 - 17
Appendix
Cable Descriptions.................................................................................................................Appendix - 1
Cable Drawings .....................................................................................................................Appendix - 2
LAN Cable ......................................................................................................................Appendix - 2
Composite Video Cable ................................................................................................Appendix - 3
Q.850 Cause Codes ............................................................................................................... Appendix - 4
Safety and Legal Notices
Index