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Administrator’s Guide for the V500 System
7 - 6 www.polycom.com/videodocumentation
Reset and Restart
Diagnostic Tool In the system’s user interface In the V500 web interface
Reset System
• Cycles power to the system.
• Allows you to keep your system settings
(such as system name and network
configuration) or restore factory
settings.
• Allows you to keep or delete the
directory stored on the system.
1. On the Diagnostics screen,
select Reset System.
2. Enter the system’s serial
number.
3. If you wish to restore the
original factory settings, select
Delete System Settings.
This deletes the
administrator’s password,
CDR, and CDR archive along
with the other system settings.
You may wish to download the
CDR and CDR archive before
you reset the system. See Call
Detail Report on page 6-6. If
you delete system settings,
the setup wizard will lead you
through the initial
configuration after the system
restarts.
4. If you wish to remove the
directory, select Delete
Directory Entries.
This only deletes the system’s
local directory. System reset
does not affect the Global
Directory.
5. Select Reset System.
Not available.
Restart System
Cycles power to the system.
Use the power switch on the
system.
1. Select Diagnostics > Reset
System.
2. Click the Reset System icon.