© Polycom, Inc. 7 - 1
7
Diagnostics and General
Troubleshooting
This chapter covers the diagnostic screens of the V500 system. It is organized by
category to help you troubleshoot any issue.
Diagnostic tools are available via the system itself and the system’s web server. To
connect to your system’s web server and troubleshoot via the web, enter your
system’s IP address in a web browser and browse to the required diagnostic tool.
What’s in this Chapter? Page
Sending a Message 7-2
System Screens Quick Reference 7-2
Diagnostic Screens 7-3
General Troubleshooting 7-8
How to Contact Technical Support 7-17