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Administrator’s Guide for the V500 System
5 - 6 www.polycom.com/videodocumentation
Requiring an Account Number for Calls
If your system is set up for use with the Global Management System, the system
can prompt you to enter an account number before placing a call. The account
number is added to the Global Management System’s Call Detail Record (CDR),
and this information can be used for call tracking and billing purposes.
If you configure the system to validate the account number, calls placed without a
valid account number are not completed. If you do not configure the system to
validate account numbers, calls are completed regardless of whether the account
number is valid. Account numbers are set up in the Global Management System
by the Global Management System administrator
.
For more information about account validation, please contact your Global
Management System administrator.
To require an account number for calls:
1. Go to System > Admin Settings > Global Services > Account Validation.
2. Specify whether to require an account number for placing calls and whether
that number should be validated by the Global Management System server.
Adding My Information
If your system is managed by the Global Management System, you can configure
the V500 system so that you can request help from the Global Management System
administrator.
To add information for the Global Management System administrator:
1. Go to System > Admin Settings > Global Services > My Information.
2. Enter the contact information for the Global Management System
administrator for technical support.
The following section illustrates the interaction between Global Management
System and the system you are configuring.