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Administrator’s Guide for the V500 System
5 - 8 www.polycom.com/videodocumentation
Setting Up SNMP
The V500 system sends SNMP (Simple Network Management Protocol) reports to
indicate a total of 31 conditions, including the following:
• All alert conditions found on the V500 system’s alert page
• Details of jitter, latency, and packet loss
• Low battery power is detected in the remote control
• A system powers on after a long period powered off
• Administrator logon is successful or unsuccessful
• A call fails for a reason other than a busy line
• A user requests help
• A telephone or video call connects or disconnects
Downloading MIBs
Before you can perform SNMP reporting, you need to install Polycom MIBs on the
computer you intend to use as your network management station.
The MIBs are available for download from the V500 web interface.
To download the Polycom MIBs:
1. On a PC, open a web browser.
2. In the browser address line, enter the IP address of the system (for example,
http://255.255.255.255) to go to the system’s web interface.
3. Go to Admin Settings > Global Services > SNMP.
4. Click Download MIB and follow the onscreen instructions.