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Chapter 12: Diagnostics
173
KX Diagnostics
Note: This page is for use by Raritan Field Engineers or when you are directed
by Raritan Technical Support.
KX Diagnostics downloads the diagnostics information from Dominion
KX II to the client machine. Three operations can be performed on this
page:
• Command Line Interface. Enable or disable the Command Line
Interface functionality. With this feature, a Raritan Technical Support
engineer can open a standard SSH client, connect to the unit, and
remotely execute diagnostic functions.
• Diagnostics Scripts. Execute a special script provided by Raritan
Technical Support during a critical error debugging session. The
script is uploaded to the unit and executed. Once this script has been
executed, you can download the diagnostics messages through the
Save to File button.
• KX Diagnostic Log. Download the snapshot of diagnostics messages
from the Dominion KX II unit to the client. This encrypted file is then
sent to Raritan Technical Support; only Raritan can interpret this file.
Note: This page is accessible only by users with administrative privileges.
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To run the Dominion KX II System diagnostics:
1. Select Diagnostics > KX Diagnostics. The KX Diagnostics page opens.