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Appendix D: FAQs
221
Question Answer
Can Dominion KX II be
used with CITRIX?
Dominion KX II may work with remote access products like CITRIX if
configured appropriately, but Raritan cannot guarantee it will work
with acceptable performance. Products like CITRIX utilize video
redirection technologies similar in concept to digital KVM switches so
that two KVM-over-IP technologies are being used simultaneously.
Can the Dominion KX II
use DHCP?
DHCP addressing can be used, however, Raritan recommends fixed
addressing since the Dominion KX II is an infrastructure device and
can be accessed and administered more effectively with a fixed IP
address.
I'm having problems
connecting to the
Dominion KX II over my
IP network. What could
be the problem?
The Dominion KX II relies on your LAN/WAN network. Some possible
problems include:
Ethernet auto negotiation. On some networks, 10/100 auto negotiation
does not work properly and the KX II unit must be set to 100MB/full
duplex or the appropriate choice for its network.
Duplicate IP Address. If the IP Address of the KX II is the same as
another device, network connectivity may be inconsistent.
Port 5000 conflicts. If another device is using port 5000, the KX II
default port must be changed (or the other device must be changed).
When changing the IP Address of a KX II, or swapping in a new KX II,
sufficient time must be allowed for its IP and MAC addresses to be
known throughout the Layer 2 and Layer 3 networks.