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SECTION 10: Service
Requesting Service
When requesting service, report the contents of the following problem information sheet.
Problem Information Sheet
Item
Customer's name
Refer to Person in charge
Address
Telephone No.
Drive Model No.
spec. Serial No.
Test No.
Delivery date
Time in service
Date when problem arose
Use
Motor rating Poles, Hp, V, Hz.
Made by Toshiba? Made by another company?
New? Number of units?
Alternate? Continuous?
Status of Indoor? Outdoor? Temperature range?
Use Ambient Humidity:
condition Dust composition and size:
Presence of salt and extent of corrosion from it:
Vibrations, in micrometers:
Presence of corrosive gas:
Availability of air conditioning:
Number of phases:
Voltage between L1 phase and L2 phase:
Power Voltage between L2 phase and L3 phase:
source Voltage between L3 phase and L1 phase:
Number of Hz:
Problem occurred hours after motor had been started. Motor has
been stopped for hours.
Phenome- State of Problem occurred during periodic inspection?
non motor when Problem occurred when motor was started?
problem was Problem occurred during acceleration?
found Problem occurred during deceleration?
Problem occurred while motor was not running?
Frequency First time? Problem occurred times in the past.
of problem Problem occurs sometimes?
Problem occurs every time motor is operated?
When did problem first occur?
Trouble
indicator
Detailed description of problem:
Temporary diagnosis and corrective action:
Date defective product shipped: To:
Deadline for repairs:
Indicate LCD Screen Message:
Only qualified personnel should be allowed to service this equipment.
Specifications
Precautions
Wiring
JumpersPanelKeypadParametersProgrammingServiceDimensionsIndex Inspection