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Troubleshooting
Phaser 6500 Color Laser Printer
User Guide
144
2. Remove any jammed or damaged paper in the tray and then close the tray.
3. Press the front cover button to open the cover.
4. Carefully remove any jammed paper in the printer. Make sure that there are no torn pieces of
paper inside the printer.
5. Close the front cover.
Clearing Jams at the Fuser.
For additional assistance, refer to the Xerox
®
Support website at www.xerox.com/office/6500support
1. Press the front cover button on the side of the printer and open the printer cover.
2. Being careful not to touch the fuser, lift the levers at both sides of the fuser to release the roller
pressure. At the top of the fuser, lift the green labeled tab to open the top cover and remove the
jammed paper. If the paper is torn, remove any scraps of paper remaining inside the printer.
3. Put the fuser tabs back into place and then close the front cover of the printer.
WARNING: Never touch a labeled area found on or near the heat roller in the fuser.
You can get burned. If a sheet of paper is wrapped around the heat roller, do not try
to remove it immediately. To avoid injuries or burns, turn off the printer immediately
and wait 40 minutes for the fuser to cool.
WARNING: When removing jammed paper, make sure that no torn pieces of paper
are left in the printer. A piece of paper remaining in the printer can cause a fire. If a
sheet of paper is wrapped around the heat roller, turn off the printer to remove it.
Turn off the printer to remove a jammed sheet of paper that is difficult to see.
CAUTION: Do not expose the imaging unit to any light source for more than 5
minutes. Prolonged exposure to light can damage the unit. Do not touch the shiny
black transfer belt unit.
p6500-037