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4
Service Procedures
System software service
System software resides on the HDD and is backed up the first time you power on the
ColorPASS from the factory. If necessary, you can restore the backup using the Restore
system option on the Restore/Update Server Software CD. This option allows you to
restore system software to the default configuration.
System software is also provided on two CDs that can be used to upgrade the system
software to a newer version or to reinstall the current version of the system software.
This section describes how to restore a backup of the system software using the
Restore/Update Server Software CD (see page 4-57) and how to install system software
from the system software CDs (see page 4-59).
Keep in mind the following when installing or restoring system software:
• Job Log—The list of jobs in the Job Log, any jobs in the queues, and archived jobs are
deleted. The network administrator can use Fiery Spooler to save a current list of jobs
(not the actual jobs) from the Job Log.
• Fonts—All fonts on the HDD are deleted when you install or restore system software.
Resident fonts are reinstalled when you reinstall or restore system software. Any
customer-supplied fonts will need to be reinstalled by the network administrator using
Fiery Downloader.
To determine which additional fonts were downloaded to the ColorPASS, print the
Font List before you install or restore the system software and again after you complete
the system software installation. Any fonts not listed after installation will need to be
reinstalled. For more information, see the Printing Guide.
• Configuration—Because the existing setup configuration is lost when you install or
restore system software, make sure to print a Configuration page before installing or
restoring system software so that you can reconfigure the settings in Setup (see
page 3-4).
• Adobe Acrobat and Command WorkStation––If Acrobat and Command
WorkStation software are installed on the ColorPASS, they will be deleted when you
install or restore system software. After installing or restoring system software, you
must reinstall the Acrobat and Command WorkStation software. For enabling the
DocBuilder Pro features of Command WorkStation and for more information, see
the User Software Installation Guide or the document included in the option kit.
• Other HDD content––Custom simulations, custom outputs saved on the HDD,
calibration data, FreeForm
TM
masters, and cached PPML objects are deleted when you
install or restore system software. Print FreeForm masters and save a copy of any
custom simulations before installing or restoring software so that this content can be
restored later. For more information, see the Color Guide.