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Troubleshooting
5
Diagnostic tools
Additional diagnostic tools are available through the ColorPASS Functions menu.
These include copier interface board diagnostics, E-mail log diagnostics, and printing
a Test Page.
Copier interface board diagnostics
If you suspect that there may be a problem with the copier interface board (for example,
the quality of print output is poor), you can run the Test I/F board diagnostics to make
sure the copier interface board is installed properly.
TO RUN COPIER INTERFACE BOARD DIAGNOSTICS
1. At the Idle screen, press the Menu button once to display the Functions menu.
2. Select Run Diagnostics from the Functions menu.
3. At the Diagnostics screen, select Test I/F board.
4. If the screen displays the message “Video diags failed,” do the following:
•Power off the ColorPASS and open the system.
•Reseat the copier interface board.
•Power on the ColorPASS and run the test again. If the test still fails, you may need to
replace the copier interface board.
5. When the message “Video diags passed” appears, select OK to return to the
Functions menu.
Print Pages
Scan Job
Suspend Printing
Resume Printing
Functions
Shut Down
Clear Server
Run Setup
Run Diagnostics
Functions
Use the line selection
button to the right to
select Run Diagnostics.
Test I/F Board
Test E-mail
Diagnostics
Select Test I/F board