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5-12
Troubleshooting
5
Error messages and conditions
To address specific error messages or conditions, see Table 5-2 on page 5-13. Use the
table to locate the problem or symptom you want to fix, read about the possible causes,
and then perform the suggested actions to solve the problem.
NOTE: Do not replace the HDD and the motherboard at the same time. Doing so in the
wrong order, and without updating the system, will cause the system to not function.
It is unlikely that both the HDD and the motherboard are defective; therefore, avoid
replacing both to solve one problem. If troubleshooting strategies (checking cables and
connections, and so forth.) do not solve the problem and you suspect either the HDD or
the motherboard are at fault, use the following order to troubleshoot: replace the HDD,
install system software, and then check to see if the problem still exists. If it does, perform
other procedures, such as replacing the motherboard.
If replacing a component does not correct the problem, make sure you install the old
component back in the ColorPASS.