Solving Problems
123
You’re having problems installing the software.
■
Make sure your EPSON Stylus Scan is turned on and the
cable is securely connected to the printer and computer.
■
Make sure you’ve closed all other applications, including
any screen savers. Then try installing the software again,
following the instructions on the
Start Here
sheet.
When you connect to a USB port on a Windows
computer, several USB devices are recognized and
installed.
This is the correct installation procedure. Your EPSON
Stylus Scan includes a printer, scanner, and internal USB hub.
Even though the process may seem repetitious, make sure you
don’t cancel out of the installation.
You see the following message: Setup cannot find the
Windows printer files needed to set up the WinFax
printer driver.
Remove the EPSON CD-ROM and insert your Windows 95
or Windows 98 CD-ROM. Then click
OK
. If you don’t have a
Windows CD-ROM, locate the Windows driver files on your
hard disk drive.
You see the following message: Please insert your
WinFax Basic Edition installation media.
Remove your Windows CD-ROM and insert the EPSON
Stylus Scan 2000 CD-ROM. Then click
OK
.
When you connect it to the pass-through port on your
Zip
®
drive, your EPSON Stylus Scan doesn’t work.
The EPSON Stylus Scan is not designed to work on this type of
port. You must remove the Zip drive and connect it to a
different port. (You may need to install a second parallel port.)