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Where To Get Help
If you need help with your EPSON Stylus Scan or its drivers,
see the contact information below. For help with the EPSON
Smart Panel, PageManager, WinFax, eFax, or Adobe
PhotoDeluxe, see page 138 for contact information.
EPSON Technical Support
EPSON provides technical assistance through electronic
support services and automated telephone services 24 hours a
day, as listed in the following tables:
To speak to a technical support representative, dial:
■
U.S.: (562) 276-4382
(562) 276-4382(562) 276-4382
(562) 276-4382, 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday
■
Canada: (905) 709-2567
(905) 709-2567(905) 709-2567
(905) 709-2567, 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday
Electronic support services
Service Access
World Wide Web From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com
.
EPSON Internet FTP
Site
If you have Internet FTP capability, use your Web browser (or other
software for FTP downloading) to log onto
ftp.epson.com
with the user
name
anonymous
and your e-mail address as the password.
EPSON Forum on
CompuServe
®
Members of CompuServe can type
GO EPSON
at the menu prompt to
reach the Epson America Forum. For a free introductory CompuServe
membership, call (800) 848-8199 and ask for representative #529.
Automated telephone services
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions about EPSON
products 24 hours a day, seven days a week, call
(800) 922-8911.
EPSON FaxAdvice
TM
Access EPSON’s technical information library by calling
(800) 922-8911
.
You must provide a return fax number to use this service.
EPSON Referral
Service
For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call
(800) 922-8911
.