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Troubleshooting
15-3
Unable to make settings using EpsonNet WebAssist.
Cause What to do
You haven’t set the IP
address for the network
adapter.
Set the IP address for the network
adapter using EpsonNet WinAssist,
MacAssist, or the ping command, as
described in
Chapter 3
. You can check
the IP address on a status sheet.
Unable to set the IP address using the arp/ping commands.
Cause What to do
The network cable may be
disconnected.
Connect the network cable. Also, check
the network environment.
The address of the router is
set as the default gateway.
Set the IP address of your computer for
the default gateway temporarily. After
setting the IP address, return the IP
address to the original value.
The Printer Model and IP Address do not appear in the
EpsonNet WinAssist dialog box.
Cause What to do
If the IP address is set to the
default IP address, the items
above might not appear.
Set a valid IP address.
Refresh the status. To do this, select
Refresh
from the View menu.
Increase the length of time before a
time-out. To do this, select
Timeout
from the Tool menu. Please note that
doing so can cause EpsonNet
WinAssist to run more slowly.