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Troubleshooting
15-6
Macintosh environment
The printers do not appear in the EpsonNet WinAssist dialog
box.
Cause What to do
The printer is turned off. Turn on the printer.
The printer is not in the
same segment as the
computer where you
installed EpsonNet
WinAssist.
To search for network adapters in other
segments, use the
Search Options
of
EpsonNet WinAssist.
Ethernet frame type bound
with NetWare server’s IPX
does not match with the
Ethernet frame type set for
the network adapter.
Set the same Ethernet frame type for
the network adapter.
Printers do not appear in the Chooser.
Cause What to do
EtherTalk is not selected i
n
t
he
Network
or
AppleTalk
Control Panel.
❑
For models without Open
Transport:
Make sure to select
EtherTalk
in
the
Network
Control Panel.
❑
For models with Open Transport:
Make sure to select
Ethernet
in
the
AppleTalk
Control Panel, and
make sure
AppleTalk
is active in
the Chooser. Also, check the
network equipment including the
hub cable.