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Troubleshooting
15-12
The status information does not match the real status of the
printer.
Cause What to do
EPSON Status Monitor 2
monitors the printer at
intervals set in the
Monitoring Preferences
dialog box. A long interval
may result in incorrect
information.
Click
Refresh
on the View menu to
update the information.
Decrease the monitoring interval in the
Monitoring Preferences dialog box if
you find that the Status Monitor often
displays data that is outdated.
Wait until EPSON Status Monitor 2
monitors the printer again.
Windows shared printers cannot be monitored.
Cause What to do
You must make settings in
EPSON Status Monitor 2 to
monitor Windows shared
printers.
Right-click
Network Neighborhood
and then click
Properties
. Verify that
File and printer sharing for Microsoft
Networks
is shown in the list of
installed components.
Verify that EPSON Status Monitor 2 is
installed in the machine hosting the
Windows shared printer, and be sure
that the Windows shared printer is set
for monitoring.