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12 Troubleshooting
Introduction
If you are having problems installing your HP Netserver, there are a number of
different tools available for troubleshooting, including the information provided in
this chapter.
• HP Netserver Online Documentation CD-ROM contains the following
information in the HP Netserver LP 1000r Service Manual.
o Troubleshooting Information
o Parts Information
o List of Error Messages
o List of Beep Error Messages
• Navigator CD-ROM provides several utilities for troubleshooting purposes.
At the Main Menu, select "Troubleshooting" to use the following tools:
o Diskette Library - A collection of diskette images representing drivers,
utilities and BIOS updates, which enables you to conveniently generate
any flexible diskette available on the HP Netserver Navigator
CD-ROM. For example, you can create the following diskettes: BIOS
Update and NOS Drivers.
o HP DiagTools Utility - An easy-to-use hardware diagnostic for Netserver
verification, burn-in, and rapid troubleshooting. Use this icon to copy
DiagTools to two (2) flexible diskettes from the HP Netserver Navigator
CD-ROM, and then execute from the flexible diskette.
Tools Required
Check the documentation provided with the NOS and accessory boards for
additional tool requirements.
• ¼-inch flat blade screw driver (for the battery replacement)
Common Installation Problems
The following sections contain general procedures to help you locate installation
problems. If you need assistance, HP recommends contacting your reseller first. If