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Chapter 12 Troubleshooting
100
d. Clear the CMOS memory and reboot.
Refer to "Clearing the CMOS Configuration" later in this chapter.
6. If you have completed a boot of the Netserver successfully, reinstall the third-
party options one at a time, checking the Netserver after installing each
option.
Error Messages
There are three kinds of error messages. Two message types appear on screen
during the POST process and include text messages or alpha-numeric code. The
third type is not a visual message, but an audible message (beep codes). Any one
of these three types of error messages could point to a problem, which might
prevent the Netserver from completing the boot process. The three types are
describe in the following bulleted list.
• Text error messages (reverse video) – These text messages display in black
text on white background and can provide more information on screen.
Press the [Enter] key to see a definition of the message and what action to
take to remedy the problem. A sample of these messages appear in
Table 12-1.
• Power-on self test (POST) codes - These codes display in normal video
(white text on black background) and may be a text message or an alpha
numeric code. If an error with a text message occurs during the POST,
details of the error are displayed. Follow the instructions on the screen. If an
alpha-numeric code appears, refer to the codes listed in the
HP Netserver LP 1000r Service Manual.
• Beep Codes – These are series of audible beeps, which occur during the boot
process before the video display can initialize allowing the visual messages
of the POST routines to appear. If you hear a series of audible beeps before
the video appears on screen, refer to the beep codes listed in the HP
Netserver LP 1000r Service Manual.
No Error Messages Displayed On Screen
General Checks:
1. Listen for beep codes.
If you hear a series of audible beeps refer to refer to the beep codes listed
in the HP Netserver LP 1000r Service Manual.
If no beep codes are heard, continue with the next step.
2. Verify all external cables and power cables are firmly plugged in.