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Cause: The product was not connected to the computer.
Print cartridge messages
The following is a list of print cartridge error messages:
•
Low on ink
•
Carriage stall
•
Need alignment or alignment failed
•
Print cartridges incorrectly installed
•
Non-HP cartridges installed
•
Print cartridge is missing, incorrectly installed, or not intended for your product
•
Printing in ink-backup mode
•
Print cartridges missing or not detected
•
Incompatible print cartridges
•
Print cartridge is not intended for use in this product
•
Print cartridges in wrong slot
•
Print cartridge problem
•
Previously used genuine HP cartridge installed
•
Original HP ink depleted
Low on ink
Solution: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
print cartridges until print quality becomes unacceptable.
If you have installed a refilled or remanufactured cartridge, or a cartridge that has
been used in another product, the ink level indicator may be inaccurate or unavailable.
For HP product return and recycling information, visit us at:
www.hp.com/recycle.
Cause: The indicated print cartridges were estimated to be low on ink and might
need to be replaced soon.
Errors 215
Troubleshooting