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Control panel message Description Recommended action
15 - Yellow
16 - Magenta
17 - Cyan
18 - Black
55.0X.YY DC
CONTROLLER ERROR
For help press
alternates with
55.0X.YY
PRINTER ERROR
To continue
turn off then on
A printer command error has occurred. 1. Turn the printer off then on.
2. If the problem persists, contact
HP Support at http://www.hp.com/
support/clj4700.
56.XX
PRINTER ERROR
To continue
turn off then on
A printer error has occurred. 1. Turn the printer off then on.
2. If the problem persists, contact
HP Support at http://www.hp.com/
support/clj4700.
57.0X
PRINTER ERROR
To continue
turn off then on
A printer fan error has occurred. 1. Turn the printer off then on.
2. If the problem persists, contact
HP Support at
http://www.hp.com/
support/clj4700.
58.0X
PRINTER ERROR
For help press
alternates with
58.0X
PRINTER ERROR
To continue
turn off then on
A memory tag error was detected. 1. Turn the printer off then on.
2. If the problem persists, contact
HP Support at
http://www.hp.com/
support/clj4700.
59.XY
PRINTER ERROR
For help press
alternates with
59.XY
A printer motor error has occurred. 1. Turn the printer off then on.
2. If the problem persists, contact
HP Support at
http://www.hp.com/
support/clj4700.
Note: This message might also appear
if the transfer unit is missing or
incorrectly installed. Ensure that the
transfer unit is correctly installed.
190 Chapter 8 Problem solving ENWW