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Cartridge error
Table 8-31 Inconsistent colors after installing a print cartridge
Cause and solution
Cause
Solution
Another print cartridge might be low. Check the supplies gauge on the control panel or print a
supplies status page. See
Printer information pages.
Print cartridges might be improperly installed. Verify that each print cartridge is installed properly.
A non-HP cartridge might be installed. Ensure that you are using a genuine HP print cartridge.
Color match error
Table 8-32 Printed colors do not match screen colors
Cause and solution
Cause
Solution
Extremely light screen colors are not being printed. The software application might interpret extremely light colors
as white. If so, avoid using extremely light colors.
Extremely dark screen colors are being printed in black. The software application might interpret extremely dark colors
as black. If so, avoid using extremely dark colors.
The colors on the computer screen differ from the printer
output.
On the printer driver’s Color Control tab, there are several
options that affect color matching between the screen and the
printed page, such as Color Themes and Color Options. For
more information, see
Color matching.
NOTE Several factors can influence your ability to
match printed colors to those on your screen. These
factors include print media, overhead lighting,
software applications, operating system palettes,
monitors, and video cards and drivers.
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