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Control panel message Description Recommended action
EIO DISK X
NOT FUNCTIONAL
For help press
The EIO disk in slot X is not working correctly. 1. Turn the printer off.
2. Remove the EIO disk from the slot
indicated and replace with a new EIO
disk drive.
EIO X disk
initializing
The EIO disk device in slot X is initializing. No action necessary.
EIO X disk
spinning up
The EIO disk device in slot X is spinning up
its platter.
No action necessary.
Event Log Empty SHOW EVENT LOG was selected from the
control panel, and the event log is empty.
No action necessary.
Genuine HP supplies installed A new HP cartridge has been installed. The
printer returns to the Ready state after
approximately 10 seconds.
No action necessary.
INCORRECT [COLOR]
CARTRIDGE
alternates with
For help press
The supplies gauge will display the
consumption levels of print cartridges.
A cartridge is installed in the wrong slot and
the cover is closed.
1. Open the top and front covers.
CAUTION The image
transfer unit can be easily
damaged.
2. Open the image transfer unit.
3. Remove the incorrect print cartridge.
4. Install the correct print cartridge.
5. Close image transfer unit and then close
the top and front covers.
Incorrect PIN The wrong PIN was entered. After three
incorrect PIN entries, the printer will return to
Ready.
Re-enter PIN correctly.
INCORRECT SUPPLIES
For status press
The supplies gauge will display the
consumption levels of print cartridges.
At least one supply item is incorrectly
positioned in the printer and another supply
item is missing, incorrectly placed, out, or low.
1. Press to access the SUPPLIES
STATUS menu.
2. Press and to highlight the specific
supply that has a problem.
3.
Press
to view help for the supply.
4. Press
and to step through the
instructions.
Initializing
permanent storage
Displayed when the printer is turned on to
show that permanent storage is being
initialized.
No action necessary.
Initializing... This message is displayed when the printer
is turned on, as soon as the individual tasks
begin initialization.
No action necessary.
INSERT OR CLOSE
TRAY X
For help press
Tray XX must be inserted or closed before the
current job can be printed.
Close the tray indicated.
196 Chapter 8 Problem solving ENWW