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Incorrect printer output
Incorrect fonts
Table 8-17 Incorrect fonts are printed
Cause and solution
Cause Solution
The font has not been correctly selected in the software
application.
Re-select the font in the software application.
The font is not available to the printer. Download the font to the printer or use another font. (In
Windows, the driver does this automatically.)
The correct printer driver is not selected. Select the correct printer driver. For more information, see
Printer drivers or Printer drivers for Macintosh computers.
Symbol sets
Table 8-18 Unable to print all characters in a symbol set
Cause and solution
Cause Solution
The correct font is not selected. Select the correct font.
The correct symbol set is not selected. Select the correct symbol set.
The selected character or symbol is not supported by the
software application.
Use a font that supports the selected character or symbol.
Drifting text
Table 8-19 Drifting text between printouts
Cause and solution
Cause
Solution
Your software application is not resetting the printer to the top
of the page.
See the documentation for the software or the PCL/PJL
Technical Reference Package for specific information.
Output errors
Table 8-20 Erratic, missing characters or interrupted printout
Cause and solution
Cause Solution
The interface cable is of poor quality. Try using a different, higher-quality, IEEE-compliant cable.
Parallel cables can be no longer than 10 meters (30 feet).
ENWW Incorrect printer output 239