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Sharp Horizontal Lines (across the feed direction)
■ Place a service call.
Partial Images or Image Too Small
■ Check the imageable regions for the size media you are
using (see “Media Handling” section of Appendix B,
“Technical Specifications”). Are you trying to print
outside of the imageable region of the page? If so, change
to a larger size media, or adjust the margin(s) through your
application.
■ The charger unit or various roller and plates may be dirty.
See “Preventative Maintenance” in chapter 6 for
instructions on how to clean these parts.
Smearing on Transparencies
■ Make sure the printer is set for transparency printing: use
the Media key on the printer’s control panel to tell the
printer transparencies are in the currently selected cassette.
See chapter 4, “Printer Configuration,” for information on
using the control panel.
■ Make sure the transparency stock is in good shape and
meets all the specifications in the “Media Handling”
section of appendix B, “Technical Specifications.” Try
printing a few transparencies at a time and giving the sheets
a chance to cool between prints.
■ Make sure the transparencies are loaded print side up and
the cassette is not overloaded (50 sheets or less, not over
the upper-limit mark inside the cassette).
■ Check the print density dials for the toner cartridges. Try
setting the dials in the middle (where the dot appears).
Chapter 9
Troubleshooting 9-33