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Viglen SX220 User Guide 121
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The first part of this chapter helps you identify and solve problems that might occur
when the system is in use. The second part lists error code messages that might be
displayed.
Viglen Technical Support can be reached in the following ways:
Telephone: 020 8758 7050
Fax: 020 8758 7080
Email: technical@viglen.co.uk
You can also look for support information on our web site:
http://www.viglen.co.uk
Device drivers and various useful utilities can be downloaded from our ftp site:
ftp://ftp.viglen.co.uk
Please remember that if you cannot solve the problem by yourself then you should
contact Viglen’s Technical Support for further assistance.
Resetting the System
Table 39: Resetting the System
To do this: Press:
Soft boot reset, which clears system memory and reloads the operating system. <Ctrl+Alt+Del>
Clear system memory, restart POST, and reload the operating system. Reset button
Cold boot reset. Turn the system power off and then on. This clears system
memory, restarts POST, reloads the operating system, and halts power to all
peripherals.
Power off/on
Initial System Startup
Problems that occur at initial system start-up are usually caused by incorrect
installation or configuration. Hardware failure is a less frequent cause.
Checklist
Are all cables correctly connected and secured?
Are the processors or processor termination board fully seated in their slots on
the server board?
Are all add-in PCI boards fully seated in their slots on the server board?
Are all jumper settings on the server board correct?
Are all jumpers and switch settings on add-in boards and peripheral devices
correct? To check these settings, refer to the manufacturer’s documentation that
comes with them. If applicable, ensure that there are no conflicts—for example,
two add-in boards sharing the same interrupt.