Filter
Top Products
4-1
Chapter 4 Troubleshooting
This chapter explains how to handle printer problems that may occur. If a problem cannot be corrected, contact your Kyocera Mita dealer.
This chapter explains the following topics:
• General Guide
• Print Quality Problems
• Indicators and Messages
• Correcting a Paper Jam
If some kind of problem should occur, check the following before concluding the printer is broken;
If you still cannot correct a printer problem even after checking the above, please contact your Kyocera Mita dealer.
1. General Guide
Symptom Check Items Corrective Action
The printer will not print
from the computer.
Check the READY
indicator.
Off Look through the items below and check anything that
seems appropriate.
Flashing An error has occurred. Check the message display, and
then take measures seeing Indicators and Messages on
page 4-4.
Lit See the appropriate item below.
Check the ! ATTENTION
indicator.
Flashing
See Indicators on page 4-4.
Lit
A maintenance message appears in the
message display.
See Maintenance Messages on page 4-4.
Print quality is not good.
See
Print Quality Problems on page 4-2
.
Paper is jammed. See Correcting a Paper Jam on page 4-8.
Nothing lights on the
operator panel even
when power is turned on
and the fan makes no
noise.
Check that the power cord is properly plugged
into the power outlet.
Turn off the printer’s power, plug in the power cord
securely, and try turning on the printer’s power again.
Check that the main switch is really in the ON (
[
) position.
The printer prints a status
page, but data from the
computer is not being
printed normally.
Check the interface cable. Connect both ends of the interface cable securely. Try
replacing the printer cable. For details on the parallel
interface for this printer, see Appendix C Host Computer
Interface.
Check program files and application
software.
Try printing another file or using another print command. If
the problem occurs only with a specific file or application,
check the printer settings for that application.