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Troubleshooting
Service and Supplies 12 - 3
* WRONG NUMBER SET * The date or time has been
set incorrectly.
Make the correct setting.
* WRONG RING COUNT * The number of rings has
been set outside the
authorized range.
Make the correct setting.
* WRONG PAGE NUMBER
*
The number of pages of the
document has been set
outside the authorized
range.
Transmit the correct number
of pages.
* WRONG PAGE COUNT * The number of pages of the
document transmitted does
not equal the number of
pages set with Page Count
TX.
Check the number of pages
again and retry the
transmission.
* WRONG ID NUMBER * The specified ID number is
not set.
Enter the correct ID number.
* NO M-BOX FUNCTION * The fax machine on the
receiving end is not
equipped with the mailbox
communication function.
Cancel Mailbox TX and retry
transmission.
* WRONG MAILBOX ID * At Mailbox TX
The specified mailbox ID
entered through your fax
machine does not match
the mailbox ID of the other
party.
Check for the correct
mailbox ID of the other
party, then retry
transmission.
Or, cancel Mailbox TX and
retry transmission.
At Mailbox RX
The mailbox ID specified by
the other party does not
match the mailbox ID
programmed in your fax.
Advise the other party of
the correct mailbox ID and
ask them to retry the
transmission.
Or, ask the party to cancel
Mailbox TX and retry
transmission.
* MAILBOX ID IS USED * At Mailbox TX
The mailbox you are trying
to send to already contains
a document so you are
unable to transmit your
document.
Ask the other party to print
the document stored in the
mailbox you want to use,
then retry transmission.
Or, cancel Mailbox TX and
retry transmission.
At Mailbox RX
Another party is attempting
to send you a mailbox
transmission but is unable
to because the mailbox
they are trying to send to
already contains a
document.
Print the document stored in
your mailbox. Then, ask the
other party to retry
transmission.
Or, cancel Mailbox RX and
then ask the other party to
cancel Mailbox TX and retry
transmission.