Filter
Top Products
Troubleshooting
Service and Supplies 12 - 5
The original pad is dirty. Wipe the original pad clean
with a soft cloth.
The original document is a
second-generation copy or
an OHP transparency (or
other translucent media),
etc.
Set a blank sheet of paper
over the original document.
Image from the backside of
a double-sided document
may be reproduced when
the front side is copied.
Lower the density level
using the density
adjustment keys.
Unintended markings
appear along the edge of
the copy.
The original pad is dirty. Wipe the original pad clean
with a soft cloth.
The selected paper size is
larger than the original
document.
Specify a paper size that is
appropriate to the original
document.
The original document is
not placed in the proper
orientation on the exposure
glass.
Place the original document
correctly on the original
glass.
The zoom ratio setting does
not match the size of the
original document.
Select a suitable zoom ratio
setting.
The copy appears uneven
or at a tilt.
The original document has
not been set properly.
Set the original against the
document scale properly.
Adjust the document guide
plates properly when the
original document is placed
into the Automatic
Document Feeder.
There is an obstruction on
the original glass (when
using the Automatic
Document Feeder).
Remove the obstruction and
wipe the original glass clean
with a soft cloth.
Auto/
Photo