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Introduction to troubleshooting
This chapter provides checklists for solving problems and
improving performance. These checklists are designed as a
quick overview of possible solutions.
For detailed, step-by-step information, consult the trouble-
shooters in online Help. The troubleshooters are designed
to solve problems you may encounter in opening connec
-
tions and using the services once you have opened con-
nections.
To use an online troubleshooter, open the Troubleshooting
book in Help Topics and display one of the topics. Then
answer the questions about your problem and try the sug
-
gested remedies. In some cases you will find shortcut but-
tons to dialog boxes; use these buttons to resolve the
problem faster.
For further assistance, visit www.laplink.com/support. In
addition to the latest technical information, you’ll have
access to the following support options: FAQ’s, Knowledge
Base, Web incident (email) support, live chat support, and
fee-based telephone support.
Use the online troubleshooters for step-by-
step solutions.
On the Contents tab of Help Topics, open
the Troubleshooting Book and display one
Try the solution that
fits your problem.