Lenovo 6531 Computer Hardware User Manual


 
Table 5. DSA Preboot messages (continued)
Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175
to determine which
components are customer replaceable units (CRU) and which components are eld replaceable units (FRU).
If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a Trained service technician.
Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Message
number Component Test State Description Action
215-802-xxx DVD Drive
Verify
Media
Installed
Read/
Write
Test
Self-Test
Messages
and
actions
apply to all
threetests.
Aborted The media
tray is open.
1. Close the media tray and wait 15 seconds.
2. Run the test again.
3. Insert a new CD/DVD into the drive and wait for
15 seconds for the media to be recognized.
4. Run the test again.
5. Check the drive cabling at both ends for loose
or broken connections or damage to the cable.
Replace the cable if it is damaged.
6. Run the test again.
7. Make sure that the DSA code is at the latest
level. For the latest level of DSA code, go to
http://www.lenovo.com/support.
8. Run the test again.
9. For additional troubleshooting information, go
to http://www.lenovo.com/support.
10.Run the test again.
11.Replace the DVD drive.
12.If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support..
215-803-xxx DVD Drive
Verify
Media
Installed
Read/
Write
Test
Self-Test
Messages
and
actions
apply to all
threetests.
Failed The disc
might be in
use by the
system.
1. Wait for the system activity to stop.
2. Run the test again
3. Turn off and restart the system.
4. Run the test again.
5. Replace the DVD drive.
6. If the failure remains, go to the Lenovo Web site
for more troubleshooting information at
http://www.lenovo.com/support..
Chapter 4. Diagnostics 93