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Contents
Chapter 1. About this manual . . . . . 1
Important Safety Information . . . . . . . . . . 1
Safety statements . . . . . . . . . . . . . . 2
Important information about replacing RoHS
compliant FRUs . . . . . . . . . . . . . . . 5
Turkish statement of compliance . . . . . . . . 5
Chapter 2. General information. . . . . 7
Features and technologies . . . . . . . . . . . 7
Specications . . . . . . . . . . . . . . . . 9
Software . . . . . . . . . . . . . . . . . 11
EasyStartup . . . . . . . . . . . . . . 12
EasyManage. . . . . . . . . . . . . . 12
Chapter 3. General Checkout. . . . . 13
Checkout procedure . . . . . . . . . . . . 13
About the checkout procedure . . . . . . 13
Performing the checkout procedure . . . . 14
Diagnosing a problem . . . . . . . . . . . . 14
Undocumented problems . . . . . . . . . . 16
Chapter 4. Diagnostics . . . . . . . . 17
Diagnostic tools . . . . . . . . . . . . . . 17
Event logs . . . . . . . . . . . . . . . . 17
Viewing event logs through the Setup utility . 18
Viewing event logs without restarting the
server . . . . . . . . . . . . . . . . 18
Clearing the event logs . . . . . . . . . 19
POST . . . . . . . . . . . . . . . . . . 19
POST error codes. . . . . . . . . . . . 19
System-event log . . . . . . . . . . . . . 26
Integrated management module error messages . 27
Troubleshooting tables . . . . . . . . . . . 46
EasyStartup problems . . . . . . . . . . 46
DVD drive problems . . . . . . . . . . . 47
General problems. . . . . . . . . . . . 48
Hard disk drive problems. . . . . . . . . 48
Hypervisor problems . . . . . . . . . . 50
Intermittent problems . . . . . . . . . . 51
Keyboard, mouse, or pointing-device
problems . . . . . . . . . . . . . . . 52
Memory problems . . . . . . . . . . . 53
Microprocessor problems . . . . . . . . 54
Monitor problems. . . . . . . . . . . . 54
Optional-device problems . . . . . . . . 57
Power problems . . . . . . . . . . . . 58
Serial-device problems . . . . . . . . . 59
Software problems . . . . . . . . . . . 60
Universal Serial Bus (USB) port problems . . 61
Video problems . . . . . . . . . . . . 61
Error LEDs . . . . . . . . . . . . . . . . 61
Power-supply LEDs. . . . . . . . . . . . . 63
System pulse LEDs . . . . . . . . . . . . . 64
Diagnostic programs and messages . . . . . . 64
Running the diagnostic programs . . . . . 65
Diagnostic text messages . . . . . . . . 65
Viewing the test log . . . . . . . . . . . 66
Diagnostic messages . . . . . . . . . . 66
Recovering the server rmware . . . . . . . . 100
Automated boot recovery (ABR) . . . . . . . . 102
Three boot failure . . . . . . . . . . . . . 102
Solving power problems . . . . . . . . . . . 103
Solving Ethernet controller problems . . . . . . 103
Solving undetermined problems . . . . . . . . 104
Problem determination tips. . . . . . . . . . 104
Chapter 5. Locating Server Controls
and connectors . . . . . . . . . . . 107
Front view . . . . . . . . . . . . . . . . 107
Rear view. . . . . . . . . . . . . . . . . 108
System-board internal connectors . . . . . . . 108
System-board external connectors. . . . . . . 109
System-board optional-device connectors. . . . 109
System-board switches and jumpers . . . . . . 111
System-board LEDs . . . . . . . . . . . . 112
Server power features. . . . . . . . . . . . 113
Turning on the server . . . . . . . . . . 113
Turning off the server . . . . . . . . . . 113
Chapter 6. Replacing FRUs. . . . . 115
Guidelines for trained service technicians . . . . 115
Inspecting for unsafe conditions . . . . . . 115
Guidelines for servicing electrical
equipment . . . . . . . . . . . . . . 115
Working inside the server with the power on. . . 116
Handling static-sensitive devices . . . . . . . 117
Major components of the server. . . . . . . . 117
Removing and installing the cover . . . . . . . 119
Removing the cover . . . . . . . . . . . 119
Installing the cover . . . . . . . . . . . 119
Removing and installing the bezel . . . . . . . 120
Removing and installing the DIMM air bafe . . . 121
Removing the DIMM air bafe . . . . . . . 121
Installing the DIMM air bafe . . . . . . . 121
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