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• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See Chapter 7 “Parts listing, RS210 Types 6531, 6532, 6533, and 6534” on page 175 to determine which
components are customer replaceable units (CRU) and which components are eld replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by
a trained service technician.
• Go to the Lenovo support Web site at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
Error code Description Action
3818004
Core Root of Trust Measurement (CRTM)
system error
1. Run the Setup utility, select Load Default Settings,
and save the settings.
2. (Trained service technician only) Replace the
system board.
3818005
Current BankCore Root of Trust Measurement
(CRTM) capsule signature invalid
1. Run the Setup utility, select Load Default Settings,
and save the settings.
2. (Trained service technician only) Replace the
system board.
3818006
Opposite bank CRTM capsule signature
invalid
1. Switch the server rmware bank to the backup
bank (see “Starting the backup server rmware”
on page 212).
2. Run the Setup utility, select Load Default Settings,
and save the settings.
3. Switch the bank back to the primary bank.
4. (Trained service technician only) Replace the
system board.
3818007
CRTM update capsule signature invalid
1. Run the Setup utility, select Load Default Settings,
and save the settings.
2. (Trained service technician only) Replace the
system board.
3828004 AEM power capping disabled
1. Check the settings and the event logs.
2. Make sure that the Active Energy Manager feature
is enabled in the Setup utility. Click System
Settings ® Power ® Active Energy Manager ®
Capping Enabled .
3. Update the server rmware to the latest level (see
“Updating the rmware” on page 211).
4. Update the IMM rmware to the latest level (see
“Updating the rmware” on page 211
).
System-event log
The system-event log contains messages of three types:
26 Hardware Maintenance Manual