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xxiv PortMaster Configuration Guide
For the EMEA Region
If you are an Internet service provider (ISP) or other end user in Europe, the Middle
East, Africa, India, or Pakistan, contact your local Lucent Remote Access sales channel
partner. For a list of authorized sales channel partners, see the World Wide Web at
http://www.livingston.com/International/EMEA/distributors.html
.
If you are an authorized Lucent Remote Access sales channel partner in this region,
contact the Lucent Remote Access EMEA Support Center Monday through Friday
between the hours of 8 a.m. and 8 p.m. (GMT+1), excluding French public holidays.
• By voice, dial +33-4-92-92-48-88.
• By fax, dial +33-4-92-92-48-40.
• By electronic mail (email) send mail to emea-support@livingston.com
For North America, Latin America, and the Asia Pacific Region
Contact Lucent Remote Access Monday through Friday between the hours of 6 a.m.
and 6 p.m. (GMT –8).
• By voice, dial 800-458-9966 within the United States (including Alaska and
Hawaii), Canada, and the Caribbean, or +1-925-737-2100 from elsewhere.
• By fax, dial +1-925-737-2110.
• By email, send mail as follows:
– From North America and Latin America to support@livingston.com.
– From the Asia Pacific Region to asia-support@livingston.com.
• Using the World Wide Web, see http://www.livingston.com/.
PortMaster Training Courses
Lucent Remote Access offers hands-on, technical training courses on PortMaster
products and their applications. For course information, schedules, and pricing, visit the
Lucent Remote Access website at http://www.livingston.com, click Services
,
and
then click Training.