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Xerox WorkCentre Pro 412 User Guide Page 8-13
Basic Troubleshooting
LCD Error Messages
If an abnormal condition arises in the machine or an incorrect
operation is performed, a message indicating the nature of the
error is displayed. If this happens, take the corrective action
listed in the following table.
Display Meaning Solution
Bypass Jam The machine detects non feeding
from the bypass tray.
Load paper in the bypass tray.
Document Jam The loaded document has jammed
in the ADF.
Clear the document jam. Refer to
page 8-2.
Door Open The side cover is not securely
latched.
Close the side cover until it locks
into place.
Drum Warning The drum cartridge is near the end
of life.
You should have a replacement
cartridge in stock.
Duplex Jam Paper has jammed in the middle of
2-sided printing.
Clear the jam. Refer to page 8-4.
Fuser Error There is a problem in the fuser
unit.
Unplug the power cord and plug it
back in. If the problem still persists,
please call for service.
LSU Error A problem has occurred in the LSU
(Laser Scanning Unit).
Unplug the power cord and plug it
back in. If the problem still persists,
please call for service.
No Developer
Cartridge
The toner cartridge is not installed. Install the toner cartridge. Refer to
page 7-5.
No Paper The recording paper in the paper
cassette has run out.
Load the recording paper in the
paper cassette.
Paper Jam 0 Paper has jammed in the paper
feeding area.
Clear the jam. Refer to page 8-4.
Paper Jam 1 Paper has jammed in the fuser
area.
Clear the jam. Refer to page 8-4.
Paper Jam 2 Paper has jammed in the paper
exit area.
Clear the jam.Refer to page 8-4.