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Xerox WorkCentre Pro 412 User Guide Page 8-19
Basic Troubleshooting
Printing is too slow The computer parallel
port may not be set for
high speed
communications.
If your computer is equipped with an
ECP parallel port, enable this mode of
operation. Refer to the Enabling High
Speed Printer Communications section
of your PC’s user guide.
If using Windows 95,
the spool setting may
be set incorrectly.
Point to the Start Task bar and then
click Settings, then Printers. Click your
product icon with the right mouse
button. Click Properties and then spool
settings on the Details tab. Select the
required setting from the available
choices.
Computer may not
have enough memory
(RAM).
Install more RAM in your computer.
Print job is too large Reduce resolution from 600 dpi to 300
dpi.
Irregular faded
patches of print
There is a paper quality
problem.
Use only paper that meets the
specifications required by the product.
Toner may be unevenly
distributed.
Remove the toner cartridge and shake
it gently to distribute the toner evenly.
Then reinstall the toner cartridge.
Black staining There is a paper quality
problem.
Use only paper that meets the
specifications required by your product.
Character voids The paper may be too
dry.
Try printing with a different batch of
paper.
Problem Probable Cause Suggested Solution