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Chapter 13 Troubleshooting 13-1
Troubleshooting
Chapter 13
Troubleshooting
If your MultiPASS C70 is not operating properly, use the information
and suggestions in this chapter to try and resolve the problem.
❏ If You Cannot Solve the Problem.........................................................13-2
❏ Clearing Jams ..........................................................................................13-4
• Jams in the Automatic Document Feeder (ADF)..........................13-4
•Jams in the Multi-Purpose Tray.......................................................13-6
❏ LCD Messages.........................................................................................13-7
❏ Paper Feeding Problems......................................................................13-16
❏ Faxing Problems ...................................................................................13-18
• Sending Problems ............................................................................13-18
• Receiving Problems..........................................................................13-20
❏ Telephone Problems .............................................................................13-23
❏ Copying Problems................................................................................13-24
❏ Print Quality Problems........................................................................13-25
❏ Printing Problems.................................................................................13-27
❏ Colour Printing and Colour Copying Problems..............................13-32
❏ General Problems..................................................................................13-35
❏ If a Power Cut Occurs..........................................................................13-36