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Chapter 13 Troubleshooting 13-33
Troubleshooting
The printer driver may not be selecting the right media.
❏ Make sure the correct paper type is set in the printer driver.
(1 MultiPASS Suite Software User’s Guide)
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Some colours are impossible to match exactly, though the MultiPASS
C70 is designed to come as close as possible.
Colours are missing.
The BJ cartridge print head may need cleaning.
❏ Clean the BJ cartridge print head. (1 p. 12-17)
Colours in a line are uneven or different from previous lines.
The print settings may not be the best for the images you are printing.
❏ If you are printing high density colour graphics on plain paper,
change the Media Type setting from Plain Paper to Coated Paper.
(1 MultiPASS Suite Software User’s Guide)
❏ Be sure to experiment with different settings and different types of
paper.
Hue changes.
The nozzles on the BJ cartridge print head may be clogged.
❏ Print the nozzle check pattern to check the BJ cartridge print head
(1 p. 12-15). Perform the BJ cartridge print head cleaning procedure
if necessary. (1 p. 12-17)
A BJ tank may be empty.
❏ Replace empty BJ tanks as necessary. (1 p. 12-26)