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13-2 Troubleshooting Chapter 13
If You Cannot Solve the Problem
If you have a problem with your MultiPASS C70 and you cannot resolve
it by referring to the information in this chapter, contact your local
authorised Canon dealer or the Canon help line.
Canon’s support personnel are trained in the technical support of
Canon’s products and should be able to help you with your problem.
n
Attempting to repair the MultiPASS C70 yourself may void the limited
warranty.
c
If the MultiPASS C70 makes strange noises, emits smoke or strange
smells, unplug it immediately and contact your local authorised
Canon dealer or the Canon help line. Do not attempt to disassemble
or repair the unit yourself.
If you need to contact Canon directly, make sure you have the following
information:
❏ Product name
MultiPASS C70
❏ Serial number
The serial number is located on the label on the back of the unit.
❏ MultiPASS Desktop Manager version number
The version number of the MultiPASS Desktop Manager is included
in the About information. In the Desktop Manager, click Help and
then click About.
CANON INC.
H X X X X X
X X X X
SERIAL No.
X X X X X X X