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13-20 Tr oubleshooting Chapter 13
Receiving Problems
Cannot receive a fax automatically.
The MultiPASS C70 may not be set to receive automatically.
❏ For the MultiPASS C70 to receive faxes automatically, the receive mode
must be set to FAX ONLY MODE, Fax/Tel Mode, ANS.MACHINE
MODE, or NET SWITCH. If you have set ANS.MACHINE MODE,
confirm that an answering machine is connected to the MultiPASS C70
and that it is turned on with an outgoing message properly recorded.
The MultiPASS C70 may have a document stored in memory.
❏ Print out any faxes stored in memory. (1 pp. 7-29, 8-18, 8-28)
The MultiPASS Desktop Manager may have received the fax.
❏ Check the In Box of the Desktop Manager. (1 MultiPASS Suite
Software User’s Guide)
An error may have occurred during reception.
❏ Check the LCD display for an error message. (1 p. 13-7)
The multi-purpose tray may be empty.
❏ Make sure paper is loaded in the multi-purpose tray. (1 p. 2-40)
The telephone line may not be connected properly.
❏ Make sure all line connections are secure. (1 p. 2-17)
The MultiPASS C70 does not switch automatically between
telephone and fax reception.
The MultiPASS C70 may not be set to switch automatically between
telephone and fax reception.
❏ For the MultiPASS C70 to switch automatically, the receive mode
must be set to Fax/Tel Mode, ANS.MACHINE MODE, or NET
SWITCH. If you have set ANS.MACHINE MODE, confirm that an
answering machine is connected to the MultiPASS C70 and that it is
turned on with an outgoing message properly recorded.
An error may have occurred during reception.
❏ Check the LCD display for an error message. (1 p. 13-7)
❏ Print the Activity Report and check for an error. (1 p. 11-5)