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Chapter 13 Troubleshooting 13-15
Troubleshooting
RECEIVED IN FILE
REC’D IN MEMORY
START AGAIN
TRY AGAIN IN B/W
TX/RX CANCELLED
TX/RX NO. nnnn
TX/RX NO. nnnn
SCANNING P.nnn
(Two messages toggle.)
WAIT COOLING
—
—
—
#085
—
—
—
—
Your PC was off and a
document was received
in the unit’s memory.
The unit received the
fax in memory because
paper or ink ran out, a
paper jam occurred, or
the wrong BJ cartridge
was installed.
An error has occurred
in the telephone line or
in the system.
You tried faxing a
colour document to a
machine that does not
support colour faxing.
You pressed the Stop
button to cancel the
transmission.
When the unit sends or
receives a fax, it assigns
it a unique identification
number (nnnn).
The unit is sending a
document and its
memory is full.
During printing, the BJ
cartridge print head
may have become too
hot.
Upload the document
to your PC or print
the document.
(1 p. 8-18)
Add paper to the
multi-purpose tray,
change the BJ
cartridge or BJ tank,
clear the paper jam,
or install the correct
BJ cartridge.
(1 p. 8-28)
Start the procedure
again from the
beginning.
Try sending again in
black & white.
(1 p. 7-3)
Try sending again.
Write the number
down if you will
need it later.
If sending a
document, the unit
continues to send the
fax as memory
becomes available.
Allow the unit to cool
down. The unit will
resume printing
when it has cooled
down.
Message Error Code Cause Action