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Chapter 13 Troubleshooting 13-23
Troubleshooting
Telephone Problems
You cannot dial.
The telephone line may not be connected properly.
❏ Make sure the telephone line is connected properly to the MultiPASS
C70. (1 p. 2-17)
The unit may not be getting power.
❏ Make sure the power cord is connected to the MultiPASS C70 and to
an AC outlet (1 p. 2-20). Make sure the AC outlet has power.
The MultiPASS C70 may not be set for the type of telephone line in
use (pulse/tone).
❏ If you have a pulse line, make sure the MultiPASS C70 is set for
pulse dialling. (1 p. 3-19)
The telephone disconnects while you are talking.
The power cord may not be plugged in securely.
❏ Check that the power cord is plugged securely into the unit and into
the wall outlet (1 p. 2-20). If the unit is plugged into a power strip,
make sure the power strip is plugged in and turned on.
If the MultiPASS C70 is in ANS.MACHINE MODE and the INCOMING
RING setting is disabled, the unit will switch to fax receive mode
when it detects a period of silence.
❏ Enable the INCOMING RING setting in the RX SETTINGS menu.
(1 pp. 14-11, 14-12)