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13-16 Tr oubleshooting Chapter 13
Paper Feeding Problems
Paper does not load.
The multi-purpose tray may contain too many sheets.
❏ Make sure the paper stack in the multi-purpose tray does not exceed
the paper limit mark (P). (1 p. 2-42)
Paper may not be loaded correctly.
❏ Make sure the paper stack is loaded properly in the multi-purpose
tray, and that the paper guide is adjusted correctly. (1 p. 2-40)
Paper is loaded skewed. (Printing is skewed.)
Paper may not be loaded correctly.
❏ Make sure the paper stack is loaded properly in the multi-purpose
tray, and that the paper guide is adjusted correctly. (1 p. 2-40)
❏ Make sure the right edge of the paper stack is aligned with the right
side of the multi-purpose tray and the paper guide is aligned with
the left edge of the stack.
❏ Make sure the paper exit path is clear.
Multiple sheets load into the unit at the same time.
Paper may not be loaded correctly.
❏ Make sure the paper stack is loaded properly in the multi-purpose
tray, and that the paper guide is adjusted correctly. (1 p. 2-40)
Sheets of paper may be sticking together.
❏ Be sure to fan the paper stack before placing it in the multi-purpose
tray. (1 p. 2-41)
The multi-purpose tray may contain too many sheets.
❏ Make sure the paper stack in the multi-purpose tray does not exceed
the paper limit mark (P). (1 p. 2-42)
❏ Do not load more than approximately 100 sheets* of plain paper in
the multi-purpose tray.
❏ Do not force the paper stack into the multi-purpose tray.
*75 g/m
2
paper