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Chapter 13 Troubleshooting 13-9
Troubleshooting
CHANGE CARTRIDGE
CHECK DOCUMENT
CHECK PAPER SIZE
CHECK PRINTER
#052
#001
—
—
The BJ cartridge is
empty or its ink may
have dried out.
The document is
jammed in the
Automatic Document
Feeder (ADF).
The document feed
lever is set to manual
document feed (
m
) for
a multipage document.
The size of the paper
in the multi-purpose
tray and that specified
in the PAPER SIZE
setting are different.
There may be an
obstruction that is not
allowing the cartridge
holder mechanism to
move right or left.
Clean the BJ
cartridge print
head (1 p. 12-17).
If the message
remains in the
LCD display, replace
the BJ cartridge
(1 p. 12-19). The
unit will then print
automatically any
faxes received in
memory.
Remove the
document you are
trying to send or
copy and start again.
Set the document
feed lever to
automatic document
feed (
a
). (1 p. 4-5)
Set the correct paper
size in the PAPER
SIZE setting.
(1 PAPER SIZE,
pp. 14-13, 14-14)
Check for a paper
clip or that the
plastic orange cap
is removed from
the BJ cartridge.
Check also for a
paper jam and clear
the jam if necessary.
Then press the
Resume button and
try your operation
again.
Message Error Code Cause Action