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Chapter 13 Troubleshooting 13-27
Troubleshooting
Printing Problems
The Alarm light comes on and the unit beeps while printing.
The unit may have a paper jam.
❏ Clear the paper jam. (1 p. 13-6)
❏ If the unit has no paper jam, unplug it, wait five seconds, then plug
it in again. If the problem is fixed, the Alarm light will turn off, the
BJ cartridge will move to its home position on the right side of the
unit, and the LCD display will return to standby mode. If the Alarm
light remains lit, contact your local authorised Canon dealer or the
Canon help line.
Data from the PC is not printed.
The power cord may not be plugged in securely.
❏ Check that the power cord is plugged securely into the unit and into
the wall outlet (1 p. 2-20). If the unit is plugged into a power strip,
make sure the power strip is plugged in and turned on.
The parallel cable may not be securely connected to the MultiPASS
C70 and the PC.
❏ Check the parallel cable connection. (1 p. 2-15)
The parallel cable may not be the correct type.
❏ Make sure the cable is a Centronics
®
-compatible parallel cable with
bi-directional capability (IEEE 1284-compliant) and is less than 2
metres in length.
The unit may have been plugged in or the PC may have been turned
on when you connected the parallel cable.
❏ Unplug the unit and turn off the PC. Plug the unit back in and turn
the PC back on again.
The orange tape may not be removed from the BJ cartridge.
❏ Be sure to remove the orange tape from the BJ cartridge before you
install it. (1 p. 2-34)