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User Guide for Cisco Digital Media Manager 5.4.x
OL-15762-05
Chapter 12 Register DMPs
Reference
FAQs and Troubleshooting
•
FAQs, page 12-30
FAQs
Q.
Why does DMM report that a DMP is down within 5 minutes of my registering the DMP successfully in DMM?
A.
Make sure that the “Servlet Server Address” value is correct in DMM. See the “Establish Trust
Between Digital Signs and your Centrally Managed DMPs” section on page 12-17.
Q.
Can I take advantage of DMM autoregistration without any Medianet-ready switch?
A.
Yes. You can use the DMM-native autoregistration that we have always supported or you can
configure your DHCP server to support option 125, and thereby advertise to your DMPs the
IP address of their trusted DMM appliance.
Q.
Can I use a Cisco switch or router as my DHCP server?
A.
No. Cisco switches and routers do not support DHCP configurations that include option 125.
Q.
Can a DMP that uses a static IP address autoregister itself to DMM?
A.
It depends. Although a DMP with a static IP address does not communicate with any DHCP
server—and, thus, is blind to information that it might otherwise receive via DHCP option 125—it
should still be possible to use DMM native-autoregistration, as described elsewhere in this chapter.
Q.
Can I obtain the serial number of a DMP?
A.
Yes, you can—but only for a DMP 4310G whose installed firmware version is at least 5.2.3. There
are two methods.
•Use DMM
1.
Define an advanced task in DMM.
2.
Choose Get as its request type.
3.
Enter exactly this request string.
init.serial
4.
Name and save your advanced task.
5.
Send your advanced task to one or more DMP 4310G endpoints.
•Use HTTP
Follow exactly this syntax.
https://admin: @ :7777/get_param?p=init.serial
password
DMP_IP_address