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116 Reinstalling Software
www.dell.com | support.dell.com
NOTE: The User Account Control window may appear. If you are an administrator on the computer,
click Continue; otherwise, contact your administrator to continue.
Scroll down the list to see if any device has an exclamation point (a yellow circle with a "
!
") on the
device icon.
If an exclamation point is next to the device name, you may need to reinstall the driver or install a
new driver (see "Reinstalling Drivers and Utilities" on page 116).
Reinstalling Drivers and Utilities
NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide
approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer
might not work correctly.
Installing Drivers in the Correct Order
Microsoft Windows XP (with service pack 2 and later) does not require a system driver installation
order. However, the following order preference works best.
NOTE: The list below is a general overview of Dell desktop and portable systems. Actual system
configurations may vary.
•
Desktop System Software (DSS) or Notebook System Software (NSS)
- A compilation of
critical Microsoft updates.
•
Intel Chipset
- Helps Windows control system board components and controllers.
•
Video Card
- Enhances video performance.
•
Network Interface Card (NIC)
- Enables and enhances the network controller.
•
Sound Card
- Enables and enhances the audio controller.
•
Modem
- Enables and enhances the modem.
•
Wireless Network Card
- Enables and enhances the wireless network controller.
•
BlueTooth® Module
- Enables and enhances the Bluetooth controller.
•
PCMCIA/Smartcard controller
- Enables and enhances the PCMCIA/SmartCard controller.
•
Touch Pad/Track Stick/Pointer
- Enhances the pointing device features.
•
Other
- Other devices and peripherals such as printers and digital cameras that are connected
to the computer.
Using Windows Device Driver Rollback
If a problem occurs on your computer after you install or update a driver, use Windows Device
Driver Rollback to replace the driver with the previously installed version.
Microsoft Windows XP
1
Click
Start
→
My Computer
→
Properties
→
Hardware
→
Device Manager
.